Hello, my friend! How are you? If you're out of time or "in a rush", go to the last paragraph of this text for a fast answer.

In times of immediate responses and connection 24 hours a day, talking about long-term transformation is a risk! But… we believe you can (and must!) dream big, and make a daily effort to get better every day. This is our mission - seeing you speaking English and being a Leader wherever you go. "The 5 Essential People Skills" was written by Dale Carnegie and its goal is to improve your people skills. In other words, to improve your relationships at work and at home.

Last class we talked about ways to maximize your results and inspire people to perform better. Now we're going to talk about something we avoid, but is always present: failure. "There will be times when things don't work out exactly as everyone had hoped", says Dale Carnegie. Failure can be a very good learning opportunity and "if there isn't a certain amount of so-called failure among your team members, the sights probably haven't been set high enough". How do you encourage people to move on, then?

"The minds of your team members are a battleground, a territory in which negative and positive energies are constantly at war. Your job is to make sure that the positive side wins". The author says that this positive energy is our natural ambition to be successful. Every human being wants to be successful.

Failure is positive when you learn with it, and it's a signal that you're moving out of your comfort zone. If you haven't had any failure these days, you're not taking enough risks (and opportunities!). Carnegie says that "ambition is out when 100% success is demanded at every stage of the game". How often do you fail? Comment here and see you next class!