Hello, my friend! How are you? If you're out of time or "in a rush", go to the last paragraph of this text for a fast answer.

In times of immediate responses and connection 24 hours a day, talking about long-term transformation is a risk! But… we believe you can (and must!) dream big, and make a daily effort to get better every day. This is our mission - seeing you speaking English and being a Leader wherever you go. "The 5 Essential People Skills" was written by Dale Carnegie and its goal is to improve your people skills. In other words, to improve your relationships at work and at home.

Last classes we studied 6 points about assertive curiosity:

1- Make assertive curiosity an emotional experience;

2- See yourself as a student;

3- Interactive listening;

4- Be interactive without an agenda;

5- Share your personal stories with flare;

6- Humor.

Today we focus assertive curiosity at work, and point 7 is recognizing what others need to learn. "Assertive curiosity means recognizing not only what other people want to learn but what they need to learn as well". 

Point 8 is reinforcing with institutional support. Now Dale Carnegie turns the spot to how assertive curiosity has been taken at work. "Take a hard look at how your company responds to people who ask unexpected questions". The writer explains the importance of doing things on the macro level that will make individual interactions much more effective.

Recognize people's needs, have institutional support to make it a regular practice and, as Point 9 teaches, start mentoring by senior management, which is a specific application of the previous point. "Through a mentoring relationship, managers can see very clearly how well team members are seeking to expand their vision". In other words, managers should offer time and motivation for the team to explore new ideas and points of view. How do you feel at work? Is it open to new ideas? Comment here and see you next class!